A Fuzzy-Based Emotion Detection Method to Classify the Relevance of Pleasant/Unpleasant Emotions Posted by Users in Reviews of Service Facilities
hindigyanvishv.com Many sentiment analysis methods have been proposed recently to evaluate, through the Web, the perceptions of users and their satisfaction with the use of products and services; these approaches have been applied in various fields in which it is necessary to evaluate, for example, the degree of appreciation of a product or a servi